The rating is for the ice cream. Lovely ice cream, brownie with black sherbert. I agree with other people's reviews about the service. The gentleman is grumpy, like very grumpy, and they have the table at the entrance like in covid days, so there is no way to see what they offer.

*updated review* After having a bad experience here a couple years ago with finding the staff impolite, I gave it another go today as their ice cream was great. The man who served me was lovely, it was completely a different experience to last time. I’ll definitely be back in the future.

Best ice creams in Whitby, fab prices and big portions, a kind of place where all your childhood dreams of delicious treats and ices come true. Gorgeous milkshakes and hot drinks, been going for years, never fail to satisfy, perfect results everytime.